

HOPES at
St.Andrews & Spencer House
Expectations
Act in a professional manner not only when volunteering for HOPES, but beyond HOPES in their daily lives.
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Show up for volunteer shifts on time.
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Refraining from swearing or using discriminating terms.
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Have a non-judgemental approach.
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Cancel shifts at least 48 hours in advance so the Volunteer Coordinator and Clinical Coordinators can fill the shift.
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Be respectful to clients, fellow volunteers, preceptors, and any other individuals you are exposed to while volunteering.
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Dress professionally and wear HOPES volunteer T-shirts to each shift.
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Respect the confidentiality of the clients.
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Comply with the policies and procedures of the organization.
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Complete volunteer orientation and training.
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Refrain from giving money to clients.
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Ask for support when needed.
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Report any incidents as soon as possible.
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Provide feedback.
Roles
Coffee Time at St. Andrews & Spencer House
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Interact with the clients
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Build a relationship with clients and facilitate trustworthiness.
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Promote the HOPES Health Centre.
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Spread awareness of the services available within the community.
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Direct clients to the HOPES Health Centre.
Commitment
Students are expected to volunteer for a minimum of four Sunday shifts over the course of an academic term.



